House Care FAQs | One Home Solution — Phoenix, AZ
Good questions

Frequently asked questions

Everything you need to know about working with One Home Solution.

How does your pricing work?

Memberships start at $39/mo for Starter, $69/mo for Essentials, and $99/mo for Premium — each with the same monthly visit and a 12-month workmanship guarantee. Prefer to book as you go? One-time visits start at $74 plus materials, and add-on handyman time is $65/hr, with transparent upfront pricing on larger projects you approve before we begin. Compare the plans →

Who does the work in my home?

Your work is handled by carefully vetted, licensed, and insured local pros we partner with. We screen every pro, coordinate the scheduling and details, and back the work with our 12-month workmanship guarantee — so you get one accountable point of contact instead of a revolving door of strangers.

Are you licensed and insured?

Yes. One Home Solution is fully licensed and insured under ROC #366775, and every technician is meticulously vetted. Your home and your peace of mind are protected on every visit.

What’s the difference between a one-off and a membership?

Book us one-off any time, just like a one-time visit. Or join a monthly membership for recurring house care — three plans to choose from: Starter ($39/mo) covers the core inspection and essentials, Essentials ($69/mo) adds RO & softener, fans, dryer vent, priority scheduling and a roof inspection, and Premium ($99/mo) adds handyman time, window cleaning, lightbulbs and more. See the plans →

What does a house care subscription include?

Your recurring plan covers the easy-to-forget basics — filter changes and size tracking, water softener salt, smoke/CO batteries, light bulbs, dryer vents, and seasonal checks — plus priority scheduling and member pricing when repairs or bigger projects come up. It keeps a trusted team familiar with your home year-round.

What if I’m not satisfied with the work?

If something isn’t right, we’ll make it right. Covered workmanship issues are handled according to your service terms; materials, unrelated issues, and new repairs may be quoted separately.

How do I request a service?

Request service through our app or give us a call. You can review estimates, approve work, track progress, and chat with your team all in one place. Prefer to start with a quote? Request one here →

Do you handle larger remodels?

Absolutely — from bathroom remodels to tile and flooring, our team handles bigger projects directly, and for specialty work we coordinate trusted partners so everything stays managed through one point of contact. Book a House Care Checkup and we’ll provide a detailed project quote.

Still have a question?

Our team is happy to help — reach out and we’ll get right back to you.

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